The Salesforce Certified Nonprofit Cloud Consultant certification exam covers topics such as:
- Domain expertise: Choosing the right Salesforce solutions for fundraising, marketing, and programs
- Nonprofit Cloud product configuration: Using NPSP settings for people management, fundraising, and more
- Implementation strategies and best practices: Leading a successful consulting engagement, including user stories, process changes, and testing and deployment
- Solution design: Using Salesforce to meet customer needs, including declarative development, custom code, or third-party solutions
- Integration and data management: Duplicating management tools and implementing data migration
- Analytics: Using analytics solutions like reports, dashboards, and Tableau CRM
- Nonprofit Cloud data management: Managing data for nonprofits
- Nonprofit Cloud Analytics: Analyzing data for nonprofits
- Nonprofit implementation strategies and best practices: Implementing solutions for nonprofits
To become a Salesforce Certified Nonprofit Cloud Consultant, you’ll need:
- Experience designing solutions using Nonprofit Cloud functionality
- Experience working with nonprofit organizations
- Expertise in Salesforce applications
- Strong analytical and problem-solving skills
- A solid understanding of Internet technologies and cloud computing
- A solid understanding of data management and database concepts
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