The Salesforce Certified Associate exam covers topics such as the Salesforce user interface, data model, and customization. The exam also tests knowledge of standard Salesforce objects and how to restrict and extend access to them.
Topics covered in the exam
- User interface: Includes the navigation bar, global search, App Launcher, and Setup
- Data model: Explains the relationship between core standard objects like accounts, contacts, leads, and opportunities
- Customization: Includes how to configure the Salesforce platform using tools like Company Settings, Object Manager, and Schema Builder
- Standard Salesforce objects: Includes how to restrict and extend access to objects, records, and fields
What a Salesforce certified associate does
A Salesforce-certified associate helps with reporting, user administration, sharing, customization, and data management.
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