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ITIL 4 Managing Professional Certification Exam Crack

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Exam Title: ITIL 4 Managing Professional Certification Exam

Vendor: ITIL

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The ITIL 4 Managing Professional (ITIL MP) certification covers topics such as customer interactions, service delivery, and stakeholder value. 

Topics covered
  • Customer interactionsHow to engage with customers, suppliers, partners, and users 
  • Service deliveryHow to convert demand into value through IT services 
  • Stakeholder valueHow to drive stakeholder satisfaction and business success 
  • SLA designHow to design service level agreements (SLAs) 
  • Multi-supplier managementHow to manage relationships with multiple suppliers 
  • CommunicationHow to communicate with customers and stakeholders 
  • Relationship managementHow to manage relationships with customers and suppliers 
  • CX and UX designHow to design customer experience (CX) and user experience (UX) 
  • Customer journey mappingHow to map customer journeys 
Who is it for?
The ITIL MP certification is for IT professionals who work in technology and digital teams. It provides practical and technical knowledge to run successful IT projects, teams, and workflows. 

Certification benefits
ITIL certification can improve career prospects, with many employers preferring or requiring it. Certified professionals often earn higher salaries. 

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