The Salesforce Certified Administrator exam covers topics such as configuration, customization, security, data management, and user management. The exam assesses your ability to use Salesforce to meet business requirements.
Topics
- Configuration and setup: Includes UI features, company information, locale settings, and more
- Object Manager and Lightning App Builder: Covers the use of these tools
- Sales and marketing applications: Includes the sales cycle, lead process, and sales process
- Service and support applications: Covers applications for service and support
- Productivity and collaboration: Covers tools for productivity and collaboration
- Data and analytics management: Includes data types, validation rules, and more
What does a Salesforce Administrator do?
A Salesforce Administrator customizes the Salesforce platform to help solve business problems. They work with stakeholders to define system requirements.
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